Onasasa Data Retention and Deletion Policy

1. Introduction

At Onasasa, we are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Data Retention and Deletion Policy explains how we collect, retain, and delete different types of data on our platform.

2. Types of Data We Collect

We collect various types of data, including but not limited to:

1. Account Information: Username, email address, phone number, password (encrypted), profile picture, bio
2. User-Generated Content: Posts, comments, likes, shares, live streams
3. Communication Data: Direct messages, chat histories
4. Technical Data: IP address, device information, login records
5. Financial Data: Transaction history, wallet balance
6. Usage Data: Interaction with content, browsing history on the platform
7. Location Data: IP-based location, user-provided location

3. Data Retention Periods

We retain different types of data for varying periods based on the purpose for which it was collected and legal requirements. Here's a general overview:

3.1 Account Information

• If your account was deleted by you or someone with your password, there's no way to restore it.

3.2 User-Generated Content

• Retained indefinitely unless deleted by the user or in violation of our policies
• Deleted content is removed from public view immediately but may be retained in our systems for up to 90 days

3.3 Communication Data

• Direct messages are retained until deleted by the user
• Chat histories are retained for 1 year after the last interaction

3.4 Technical Data

• Login records are kept for 1 year for security purposes
• IP addresses are retained for 90 days

3.5 Financial Data

• Transaction history is retained for 7 years to comply with financial regulations
• Wallet balances are retained for the duration of account activity

3.6 Usage Data

• Retained for 2 years for analytics and service improvement purposes

3.7 Location Data

• IP-based location data is retained for 90 days
• User-provided location data is retained until updated or account deletion

4. Data Deletion

4.1 User-Initiated Deletion

Users can delete certain types of data directly through their account settings:

• Individual posts, comments, and messages
• Profile information

4.2 Account Deletion

When a user chooses to delete their account:

1. The account is deleted immediately
2. If your account was deleted by you or someone with your password, there's no way to restore it. You can create a new account with the same email address and username you used before (if) not taken.
3. All your User-generated content deleted fully
4. All your information is permanently deleted

4.3 Retention After Deletion

If your account was deleted by you or someone with your password, there's no way to restore it.

5. Data Retention for Legal Purposes

We may retain certain data for longer periods if required by law, for legal proceedings, or to comply with government orders. This includes:

• Data related to ongoing investigations
• Information required for tax, accounting, or other legal purposes

6. Data Security During Retention

While data is retained, we implement appropriate technical and organizational measures to protect it, including:

• Encryption of sensitive data
• Regular security audits
• Access controls and authentication measures

7. Your Rights

Under various data protection regulations, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data

To exercise these rights, please contact our Data Protection Officer at dpo@onasasa.com.

8. Changes to This Policy

We may update this Data Retention and Deletion Policy from time to time. We will notify users of any significant changes through the platform or via email. Continued use of Onasasa after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Data Retention and Deletion Policy, please contact us at:

Onasasa
Email: support@onasasa.com